Shipping Policy

Shipping Policy


Every product we sell are made to order and, in normal we will be shipped within 3-4 business days. 

After every fulfilment, we will send out a shipping confirmation email with your receipt, shipping details and a link to track your parcel online to make sure you receive updates along the way. 

Use the tool below to track your order. The estimated delivery time is usually taken between 10 to 14 business days.


Please note: it can take some time for tracking information to update.

Unforeseen delays are always a possibility in holidays and peak seasons however, we will try our best to ensure all deliveries arrive on time.

Customs duties, taxes, import fees or any additional charges related to shipment in addition to our shipping rates

If you need fast shipping, please choose option DHL express or EMS express with an estimated delivery time between 3 – 7 business days.
IMPORTANT : When the item arrives at the buyer’s home but there is no one at home, please be able to allow the neighbour to sign your item. Then when you receive a notification about the delivery and you can’t find it, please contact your neighbour about your item.

These delivery times do not include handling time (1 – 3 business days). Please also note that delivery times are estimated and may not be the actual delivery standard experienced. It may also require extra transit time because of unforeseen delays.